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Can all products be swapped or returned?
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| Yes, most articles can be swapped. Please have a look at this page for more information. |
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Can I have my order delivered to another address?
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| Yes, you may of course during the order process indicate another delivery address, which can differ from the invoicing address. |
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Do you charge postage & packaging costs?
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| We charge the following postage and packaging costs:
The Netherlands: € 3,95 regardless of order size, free of charge for order larger than € 49,95
Europe: € 7,95 regardless of order size, free of charge for order larger than € 95,00
For full information about postage & packaging please read this page. |
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Do you offer a warranty?
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| Yes, our warranty is valid for 90 days. Please read our Terms & Conditions and other information on this page. |
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How can I change my details?
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| To change your details please login on our website. A window opens on the right hand side of the screen, showing “My Account”. Next, click “My Details”. This opens a new window in which you can amend your details. |
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How can I contact CoolSunglasses.nl
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| You can contact us via the phone: +31 13 889 7740, via email: info@coolsunglasses.nl or you can fill out our contact form. |
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How fast is your delivery time?
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| All products shown on our website are in stock and immediately available. Indication of delivery time: 1 to 5 business days (depending on location and selected payment method). Please read this page for all information about our delivery times. |
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How to proceed when I want to swap or return my order?
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| The swap or return procedure varies per order and for full information we refer to this page. |
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I have forgotten my password, what do I do now?
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| In the login screen you can see the button “Forgot password”. When you click that button and enter your email address, we will send you a new password immediately to your email address. |
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What are the costs for returning my order?
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| Returning your order costs money. For a complete overview of these costs please read this page. |
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Which payment methods does CoolSunglasses.nl offer?
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| You can opt for payment via iDeal, PayPal, Bank/Giro or via credit card. Please review this page for more information about payment methods. |
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Who is CoolSunglasses.nl?
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| CoolSunglasses.nl is a web shop located in Tilburg, The Netherlands. We sell trendy sunglasses on-line since 2004.
For more information about CoolSunglasses.nl please read this page. |
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